PRIVACY, RETURN AND REFUND POLICIES
At petersontools.com, we are committed to protecting your privacy. We use the information we collect about you to process orders and to ensure that we provide you with the best possible service to suit your needs.
Returns and Refunds Policies:
1. Products will be accepted for return only if:
(a) they are returned within 60 days from the invoice date.
(b) they are returned in saleable condition as determined by Peterson Alignment Tools Co.
(c) they are returned freight prepaid.
2. Returns will be accepted with prior approval only; an RMA (return merchandise authorization) must be assigned by Peterson Alignment Tools Co., and:
(a) within 30 days of invoice date, credit or a refund will be issued.
(b) within 31-60 days of invoice date, only CREDITS to the customer's account will be issued.
(c) No returns will be accepted after 60 days of invoice date.
3. All returns are subject to a possible 25% restocking fee.
4. Special, bulk, or discontinued product orders are not returnable.
Policies subject to change without notice. ©2020 Peterson Alignment Tools Company. All Rights Reserved.